Frequently Asked Questions
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Getting Started
There seem to be a lot of Subscription Payment Companies for Merchants with Recurring billing, how is Revolv3 different?
Getting Started
Can we keep our existing billing system?
Getting Started
Does Revolv3 support one-time payments? Installments?
Getting Started
What kind of payment types does Revolv3 support?
Getting Started
How do we start using Revolv3 and how quickly will we be running?
Getting Started
What kind of support should I expect from Revolv3 for onboarding and ongoing questions/issues?
Getting Started
What can I expect to save in payment processing costs using Revolv3 vs what I have today?
Getting Started
How much does Revolv3 charge?
Getting Started
Is there a merchant processing fee?
Getting Started
Is there a support fee or platform fee?
Getting Started
Is there a one-time setup fee?
Getting Started
Do you have global support?
Getting Started
Does Revolv3 support foreign currencies?
Getting Started
What e-commerce platforms does Revolv3 work with?
Getting Started
What is Dynamic Routing and how does it help me?
Getting Started
Will the rate be interchange plus?
Getting Started
Can Revolv3 help get merchants an account with a Payment Processor like Worldpay, Adyen, Tsys, etc and not use Revolv3’s payment platform? If so, how much does Revolv3 charge?
Technical
Will we need a Gateway?
Technical
Do we need Developers on our end to help with implementation?
Technical
Is there a way for us to test the Revolv3 platform to see if we can get higher approval rates than our current payment platform?
Technical
How does Revolv3 optimize recurring payments better than other platforms?
Technical
What % of the time is the Revolv3 platform available?
Technical
How is performance monitored?
Technical
What is Revolv3’s tech stack?
Integrations
What CRM's and Ecommerce engines does Revolv3 work with?
Integrations
My business currently uses Stripe, why should I consider Revolv3 and how difficult will it be for me to switch?
Integrations
My billing platform is integrated to my accounting and other internal systems. Can we use Revolv3 to help decrease our churn and still use our current billing system?
Reporting
We have difficulty understanding payment processing statements and reconciling them. How can Revolv3 help solve this problem?
Data Privacy & Security
Is Revolv3 PCI compliant? What other security standards does Revolv3 comply with?
Data Privacy & Security
What are Network and Processor tokens?
Support
Does Revolv3 have a Support Team?
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